Terms & Conditions

 

Terms & Conditions

Welcome to the "wincwrapincotton.com" website (the "Website") Terms and Conditions. WinC-Wrap in Cotton ("WinC", "we", "us" or "our") provides the goods available on the Website. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Terms and Conditions.

About WinC

WinC-Wrap in Cotton is the supplier of the goods and our address is www.wincwrapincotton.com

Email:  leeadmin@wincwrapincotton.com

ABN: 56010586290


Eligibility

To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under Australian law you must:

a) register to use the Website

b) be the holder of a valid debit/credit card

c) you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting our Customer Services team by email:leeadmin@wincwrapincotton.com


d) you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use

Privacy

Please review our Privacy Policy, above, which explains our use of information you provide via the Website, so that you may understand our privacy practices.

Language

This contract shall be concluded in English.

Terms & Conditions

You place your order request for goods from the Website by clicking on the confirm order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Once you have placed your order, we will send to you an acknowledgement providing you with a payment reference and the value of your order. This is not an order confirmation.
Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Returns & Cancellations section of the website, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns & Cancellations Policy & Procedure.

If you do require any information regarding your order(s) please contact Customer Services Team on the following number +61 (0) 412423183 or email leeadmin@wincwrapincotton.com

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. See Returns & Cancellations procedure.

By using the Website, you agree to keep your password and account details confidential, and to take all reasonable measures to prevent unauthorised access to your account. You are responsible for all actions that occur in relation to your account. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address you registered with. All the Personal Information that you provide will be held in accordance with the Privacy Policy.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. (See above.)

All prices indicated for products available via the Website are inclusive of GST (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus GST and delivery charges as set out in the Delivery section of the Website. Payment can be made by any of the methods specified in the Payment section of this Website and payment will be debited and cleared from your account as set out in the Payment section of this Website.

You confirm that the credit or debit card that is being used is yours.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

Risk in the goods will pass to you on delivery to you.

We will deliver the goods in accordance with the delivery option selected by you during the order process.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more deliveries.

WinC does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

a) exercise your rejection of faulty or damaged goods

b) address any intended cancellation or complaints to the correct place of business

Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns & Cancellations Procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact our Customer Services Team on +61 (0)412 423 183 or email leeadmin@wincwrapincotton.com

Please note that you may cancel this contract if you give us notice by telephone or by email at any time before the expiry of a period of 7 working days beginning with the day after the day of delivery of the goods.

If you wish to complain about any matter in respect of the goods please contact Customer Services Team on the following number +61 (0)412 423 183or mail leeadmin@wincwrapincotton.com

We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples that you receive from us.

If you have any questions regarding these Terms and Conditions, please contact us by email at leeadmin@wincwrapincotton.com

Your use of this Website and any purchase by you of any goods from WinC shall be governed by Australian law and the parties hereto submit to the exclusive jurisdiction of the Australian courts.

WinC | Wrap In Cotton

We at WinC strive to give you the best possible service when you access our product range. Much of our product is made in Australia to the highest standards. If our range available on the website is not the correct size or colour, simply email or ring us and we will give you a quote for your custom made needs. Our range of product is continuing to grow and change due to demand but, our primary focus is on service. So, if you have a problem that we can help with, give us a call. In a world of impersonal Internet, we pride ourselves on our personal service.

Contact Us

+61 412 423 183
sales@wincwrapincotton.com

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